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Management Node sfclustersupportbundlev2 script fails on Element 12.5 and later versions

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Applies to

  • Element Software
  • SolidFire/HCI
  • Management Node(MNODE)
  • Hybrid Cloud Control(HCC)

Issue

  • Management Node running Element Software 12.5 and above
  • Running the support bundle collection script 'sfclustersupportbundlev2' fails

Traceback (most recent call last):
  File "/sf/bin/sfclustersupportbundlev2", line 50, in <module>
    from solidfire.factory import ElementFactory
ModuleNotFoundError: No module named 'solidfire'

 

 

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