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Login to Element cluster Web UI fails with 'Authentication not ready' errors

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Category:
element-software
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solidfire
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Applies to

NetApp Element Software 12.2 or 12.3 cluster that was recently upgraded from 11.3

Issue

All login attempts to the cluster Web UI (https://<mvip>) fail with the following sequence:

  1. 'Authentication not ready' errors within each widget in the pane:

Login to Element cluster Web UI fails with 'Authentication not ready' errors

  1. Persistent 404 error screen that follows a few seconds later:

Login to Element cluster Web UI fails with 'Authentication not ready' errors

Concurrently, all direct API requests (for instance, HTTPS requests for API methods via wget or curl) continue to succeed against the same cluster.

 

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