Skip to main content
NetApp Knowledge Base

Filesystem issue leads to sensorReadingFailed and nodeoffline on SolidFire node

  1. Last updated
  2. Save as PDF
Views:
245
Visibility:
Public
Votes:
0
Category:
element-software
Specialty:
solidfire
Last Updated:

Applies to

NetApp Element software 

Issue

  • The below alert is detected in the beginning:

sensorReadingFailed IPMI diagnostics are currently unresponsive. Please contact support if this problem persists.

  • Then nodeoffline is detected and above alert is resolved:
nodeOffline The SolidFire Application cannot communicate with Storage node having node ID X.
unresponsiveService A master service is not responding.
driveFailed 12 drive(s) with state: "NodeOffline" driveID: xx, xx, xx, xx, xx, xx, xx, xx, xx, xx, xx, xx.
  • Other symptoms:
    • BMC web UI access has no problem
    • Node UI access is unavailable 
    • Drive remove reports error:  RemoveDrives Failed: cannot remove driveID xx - still associated with serviceID xx
    • Node console reports EXT4-fs related error:

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.