Element mNode's cluster authentication is in a failed state after restoring the mNode from a snapshot
Applies to
- Element Management Node (mNode) version 11.7 and above
- VMware vSphere snapshots
- SolidFire AFA
- NetApp HCI
Issue
After restoring the mNode VM from a prior snapshot in vSphere, it boots up but fails to authenticate to its authoritative cluster, impacting functionality such as:
- Hybrid Cloud Control (HCC)
- unable to log into
https://<mnode_ip>/hcc
- unable to log into
- cluster telemetry to ActiveIQ (AIQ)
- attempting to configure the mNode using the setup-mnode script