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Cluster stopped reporting to ActiveIQ as mnode connection to proxy server timed out

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Category:
element-software
Specialty:
solidfire
Last Updated:

Applies to

  • NetApp Element Software
  • Management Node (mNode)

Issue

  • Element cluster is not reporting to Active IQ  with the proxy server configured
  • Error reported in mnode-svc-aiq-collector.log
ERROR FAILED to fetch AddCollectorData : (28) Failed to connect to <proxy_hostname> port 8080 after 10248ms: Timeout was reached

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