Skip to main content
NetApp Knowledge Base

Cluster Unreachable in Hybrid Cloud Control after Admin Password change in Cluster UI

  1. Last updated
  2. Save as PDF
Views:
178
Visibility:
Public
Votes:
0
Category:
element-software
Specialty:
solidfire
Last Updated:

Applies to

  • SolidFire
  • HCI
  • HCC
  • mNode version 11.3 and above

Issue

After changing the admin password in the Element cluster UI, errors are observed when logging into the HCC.
 

Mnode-Dashboard-Unreachable Cluster.png

Error:

cluster-solidfire cannot be reached, causing some information to be unavailable. Check the power state and network connectivity for all nodes and
ensure in vCenter that the witness node virtual machine is powered on, if applicable.

Error Details:

"code": "inventory.storageInventoryError",
"message": "Error getting 0607ddbb-89ee-4182-9804-7c7631246ece info from storage-service: Error getting storage info: 424 client error: FAILED DEPENDENCY for url: http://storage/stroage/1/0607ddbb-89ee-4182-9804-7c7631246ece/info",
"parameters": [
"0607ddbb-89ee-4182-9804-7c7631246ece",
"cluster-solidfire"
"xx.xx.xxx.xxx"

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.