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Cluster UI fail to display volumes and volume performance page after upgrade to Element 12.8 or 12.9

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Applies to

NetApp Element software 12.8 & 12.9

Issue

  • Fail to display Volumes with Error : Oops Unable to load volumes table  API error ":  Slice IOPS for slice ID xxxx does not exist," in Management -> Volumes Page.

Volumes_Tab.png

  • Same Error is also displayed in Reporting -> Volume Performance Page.
  • ListVolumeStatsByVolume API keeps failing on Volumes and Volume Performance Page.

Example :
Request
{
  "id": 421,
  "method": "ListVolumeStatsByVolume",
  "params": {}
}

Response - Error
{
  "id": 421,
  "method": "ListVolumeStatsByVolume",
  "errorCode": 500,
  "message": "Slice IOPS for slice ID xxx does not exist."
}

  • No client I/Os to volumes.

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