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BMC becomes unstable after storage firmware upgrade on H410S nodes

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hci
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Applies to

  • NetApp Element OS 12.0
  • Storage Firmware bundle ver 2.27.1

Issue

After storage firmware upgrade attempt to ver 2.27.1, all the storage nodes (H410S) BMC's in HCI cluster become unstable.

 ERROR   | Upgrade installation failed due to critical error. ex=[UpgradeError: UpgradeError: Internal error: Contact your technical support engineer.Storage node XXXX-XXX firmware package activation failed. Contact your technical support engineer.]

The connectivity to the BMC IP follows a pattern:

  • 25 seconds pingable
  • 50 seconds unreachable
  • 25 seconds pingable
  • 50 seconds unreachable
  • <repeat>

 

 

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