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Unsupported switch alert in MetroCluster IP when using MetroCluster compliant switches

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Category:
fabric-interconnect-and-management-switches
Specialty:
metrocluster
Last Updated:

Applies to

  • MetroCluster IP back-end compliant switches
  • Health Monitor

Issue

The following alerts are reported in the event logs:

[Node-1: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm:SwitchCommunityString_Alert [cluster-stor-sw2(XXXXXXXXXX)].

[Node-1: cshmd: hm.alert.raised:alert]: Alert Id =UnsupportedSwitch_Alert, Alerting Resource = cluster-stor-sw2(XXXXXXXXXX) raised by monitor ethernet-switch

  • The system health alert show  command output shows the following information:

Node: Node-1
Monitor: ethernet-switch
Alert ID:SwitchCommunityString_Alert
Alerting Resource: cluster-stor-sw2(XXXXXXXXXX)
Subsystem: Switch-Health
Indication Time: Fri Nov 04 07:07:04 2022
Perceived Severity: Major
Probable Cause: Configuration_error
Description: Ethernet switch "cluster-stor-sw2(XXXXXXXXXX)" with IP address "10.X.XXX.XXX" is not reachable via SNMP. Incorrect SNMP community string might be configured on the Ethernet switch.
Corrective Actions: Check the SNMP community string on the Ethernet switch to verify that the expected community string is configured. Use the "system switch ethernet show -snmp-config" command to view the expected community string.
Possible Effect: Ethernet switch communication problems and accessibility issues.

Node: Node-1
Monitor: ethernet-switch
Alert ID:UnsupportedSwitch_Alert
Alerting Resource: cluster-stor-sw2(XXXXXXXXXX)
Subsystem: Switch-Health
Indication Time: Fri Nov 04 07:07:04 2022
Perceived Severity: Major
Probable Cause: Configuration_error
Description: Unsupported Ethernet switch is detected.
Corrective Actions: Unsupported Ethernet switch "cluster-stor-sw2(XXXXXXXXXX)" found. Connect a supported Ethernet switch to the network.
Possible Effect: Communication problems and network connectivity issues occur.

  • The switch health is degraded due to these alerts:

Cluster::> system health subsystem show
Subsystem         Health
----------------- ------------------
SAS-connect       ok
Environment       ok
Memory            ok
Service-Processor ok
Switch-Health     degraded
CIFS-NDO          ok
Motherboard       ok
IO                ok
MetroCluster      ok
MetroCluster_Node ok
FHM-Switch        ok
FHM-Bridge        ok
SAS-connect_Cluster ok

 

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