Skip to main content
NetApp Knowledge Base

TruFOS certificate download request error: Support Contract is expired and requires renewal

  1. Last updated
  2. Save as PDF
Views:
291
Visibility:
Public
Votes:
0
Category:
metrocluster
Specialty:
brocade
Last Updated:

Applies to

  • Brocade switch
  • MetroCluster FC

Issue

  • Download of Trusted FOS Certificate is rejected with reason:  "Support Contract is expired and requires renewal".
  • Support contract for the broken switch is not expired but Brocade website advise expired.
  • During FOS maintenance updates the TruFOS certificate has expired and a new one can not be downloaded with "Support Contract is expired and requires renewal".

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.