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StorageBridgePortDown Health Alert received for down SAS port

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Category:
metrocluster
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metrocluster
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Applies to

  • ONTAP 9
  • Metrocluster
  • ATTO Fibrebridge 7600N

Issue

  • SAS port went down unexpectedly and a health alert is generated:

callhome.hm.alert.major:alert]: Call home for Health Monitor process schm: StorageBridgePortDown_Alert

  • The Health alert description shows the failure of a SAS port :

::> alert show
(system health alert show)
Node: node-01
Alert ID: StorageBridgePortDown_Alert
Resource: SAS_PORT_1
Severity: Major
Indication Time: DATE & TIME
Suppress: false
Acknowledge: false
Probable Cause: The port "SAS_PORT_1" on the bridge"ATTO_1234" is offline.
Possible Effect: Failure of the port "SAS_PORT_1" in the bridge "ATTO_1234" might cause loss of redundancy.
Corrective Actions:
1) Check the operational status of the ports on the bridge by using the command "storage bridge show -ports".
2) Verify logical and physical connectivity to the
port.

 

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