StorageBridgePortDown_Alert persists even after disabling the unused SAS ports
Applies to
- ONTAP 9
- ATTO 7500N bridges
- Fabric-Attached MetroCluster
Issue
- StorageBridgePortDown_Alert reported in the system due to unused SAS ports:
[Node-01: schmd: hm.alert.raised:alert]: Alert Id = StorageBridgePortDown_Alert , Alerting Resource = 220000XXXXXXXf80 raised by monitor system-connect
- The following errors are seen on the ATTO bridge:
ATTO_ATTO_220000XXXXXXXf80(ATTO_220000XXXXXXXf80):SAS_PORT_2 is Offline.
- The unused SAS ports are disabled:
Cluster1::*> storage bridge run-cli -name ATTO_220000XXXXXXXf80 -command "SASPortList"
[Job 6284] Job is queued: Executing ATTO CLI command "SASPortList" on bridge "ATTO_220000XXXXXXXf80"..
Connector PHY Link Speed SAS Address
=============================================================
Device A 1 Up 12Gb 5001086000700d00
Device A 2 Up 12Gb 5001086000700d00
Device A 3 Up 12Gb 5001086000700d00
Device A 4 Up 12Gb 5001086000700d00
Device B 1 Disabled 12Gb 5001086000700d04
Device B 2 Disabled 12Gb 5001086000700d04
Device B 3 Disabled 12Gb 5001086000700d04
Device B 4 Disabled 12Gb 5001086000700d04
- Even after disabling the unused SAS ports, the bridge reports an error:
Cluster1::*> storage bridge show
Is Monitor Managed Is Bridge
Bridge Symbolic Name Monitored Status By Vendor Model Bridge WWN Secure
------------------------ ------------- --------- ------- ------- ------ ------------------ ---------------- ---------
ATTO_220000XXXXXXXf80 ATTO-brg1
true error in-band Atto FibreBridge 7500N 220000XXXXXXXf80 true
Cluster1::> storage bridge show ATTO_220000XXXXXXXf80
Bridge Name: ATTO_220000XXXXXXXf80
Bridge WWN: 220000XXXXXXXf80
Vendor: Atto
Model: FibreBridge 7500N
Serial Number: FB7500NXXXXXX
Firmware Version: 3.35 001L
Management IP: 10.XX.XX.XX
Errors: ATTO_ATTO_220000XXXXXXXf80(ATTO_220000XXXXXXXf80):SAS_PORT_2 is Offline.
Last Update Time: 4/3/2023 06:04:23 +00:00
Is Bridge Secure: false