SAS/FC port offline alerts are seen for ATTO 6500 with the ports online
Applies to
- ATTO 6500
- SNMP monitoring
Issue
A MetroCluster is sending a "StorageBridgePortDown
" alert, or a "FC_PORT_X"
is 'Offline' Health Monitoring alert.
EMS Logs
[clusterA-01: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process schm: StorageBridgeUnreachable_Alert[200000########].
- Check Active IQ if this impacts your systems
- STORAGE-BRIDGE-VIEW.XML
Errors: ATTO_10.10.10.1(2000001#######):FC_PORT_1 is Offline.
ATTO_10.10.10.1(200000108#####):SAS_PORT_1 is Offline.
- Check status
clutserA-01::> storage bridge show -name ATTO_10.10.10.1
Bridge Name: ATTO_10.10.10.1 Bridge WWN: 200000108##### Vendor: Atto Model: FibreBridge 6500N Serial Number: FB6500N121616 Firmware Version: 1.63 071C 51.01 Management IP: 10.10.10.1 Errors: ATTO_10.10.10.1(2000001#######):FC_PORT_1 is Offline. ATTO_10.10.10.1(200000108#####):SAS_PORT_1 is Offline. Last Update Time: 8/4/2021 19:24:52 +00:00
- Check status from the MetroCluster remote site
clutserB-01::> storage bridge show -name ATTO_10.10.10.1
Bridge Name: ATTO_10.10.10.1 Bridge WWN: 200000108##### Vendor: Atto Model: FibreBridge 6500N Serial Number: FB6500N121616 Firmware Version: 1.63 071C 51.01 Management IP: 10.10.10.1 Errors: - Last Update Time: 8/4/2021 19:24:52 +00:00