ONTAP Mediator add fails with error "No mediator mailbox found"
Applies to
- ONTAP 9
- MetroCluster IP
- ONTAP Mediator
Issue
- When adding a Mediator to a MetroCluster, the following error is encountered:
Error: Failed to assign mediator mailbox disk on node "Cluster1_Node1".
Reason: No mediator mailbox found.
Ensure that the mediator is healthy and mediator disks are connected properly to all the nodes.
Use the "storage iscsi-initiator show -label mediator" and "storage disk show -container-type mediator" commands
to verify that the nodes are able to discover the mediator disks, then try the command again.
Contact technical support if retry fails.- The iscsi-initiator show command output indicates:
Cluster1::> iscsi-initiator show -label mediator
Status
Node Type Label Target Portal Target Name Admin/Op
---- ---- -------- ------------------ -------------------------------- --------
Node1
mailbox
mediator 10.125.XXX.XXX iqn.2012-05.local:mailbox.target...:A..:1 up/down
Failure Reason: Operation timed out
Node2
mailbox
mediator 10.125.XXX.XXX iqn.2012-05.local:mailbox.target...:B...:1 up/down
Failure Reason: Not found- The storage disk show command output indicates:
Cluster1::> storage disk show -container-type mediator
There are no entries matching your query.