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Node stuck in boot loop during ONTAP upgrade and failed to detect disks

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Category:
ontap-9
Specialty:
MetroCluster
Last Updated:

Color Definition

Color_Def.png

Applies to

  • ONTAP 9
  • MCC-FC
  • FAS/AFF systems

Issue

  • During an ONTAP upgrade  on  FC MetroCluster one node  enters a boot loop and cannot detect any disks.

[Node-02:mcc.config.bootConfigNotRead:ALERT]: Configuration could not be read from persistent storage due to internal error Failed to retrieve persistent storage (MBX) due to no mailbox disks being found. The system will try to retrieve or set the configuration automatically later, during boot.
Select option 4 from the boot menu to choose disks for the root volume and spare core space.
Target Adapters found:
8 Fibre Channel Target Adapters found!
0 iSCSI Target Adapters found!
WARNING: there do not appear to be any disks attached to the system.
No root volume found.

  • BIOS image resetting to load defaults. 

BIOS Version: 18.15
Portions Copyright (C) 2014-2025 NetApp, Inc. All Rights Reserved.
Initializing System Memory ...
BIOS Version: 18.9
Portions Copyright (C) 2014-2023 NetApp, Inc. All Rights Reserved.
Initializing System Memory ...
Loading Device Drivers ...
BIOS image changed, resetting to load defaults.

  • Initiator ports found configured as Target port.

*> ucadmin show
    Current       Current    Pending  Pending     Admin
Adapter  Mode     Type       Mode     Type        Status
   1a     fc       target     -        -          offline
   1b     fc       target     -        -          offline
   1c     fc       target     -        -          offline
   1d     fc       target     -        -          offline

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