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Joining a new cluster gives the error HA INTERCONNECT DOWN

Last Updated:

Applies to

  • ONTAP 9
  • MetroCluster
  • IP Switches 
  • Reference Configuration File (RCF)


  • Errors in event log when trying to join a new cluster
  • Cluster 1:
cluster1::> event log show
Time                Node      Severity   Event
------------------- --------- ---------- ---------------------------
12/3/2021 13:00:00  cluster1  ERROR      ic.HAInterconnectDown: HA interconnect: Interconnect down for 35789 minutes:
                     all links are down
  • Cluster 2:

cluster2::> event log show
Time                Node             Severity      Event
------------------- ---------------- ------------- ---------------------------
Warning: Cluster operation (cluster join) for node "cluster2" is not complete and the node is not fully functional. Run "cluster join" on that node to complete the operation.
12/3/2021 13:30:44  cluster2         ALERT         vifmgr.cluscheck.ctdpktloss: Continued packet loss when pinging from
                                                   cluster lif cluster2_clus2 (node cluster2) to cluster lif cluster1_clus1                                                     (node cluster1).

cluster1::> system node show
Node       Health Eligibility    Uptime         Model    Owner       Location
---------  ------ ----------- ------------- ----------- -------- ---------------
cluster1   true      true       00:31:15      AFF-A400   XXX-XXX        XXX
cluster2   true      true       00:16:49      AFF-A400

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