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Failed to enable log collection on NVIDIA switches - switch dump log error

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metrocluster
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metrocluster
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Applies to

  • ONTAP 9
  • NVIDIA switches

Issue

After enabling log collection, system switch ethernet log show -instance showing:                   

Switch Name: Switch-A1
Periodic Log Enabled: true
Periodic Log Status: Periodic log collection has been scheduled to run every hour.
Last Periodic Log Timestamp: 1/1/2025 10:00:00
Periodic Log Filename: node1a:/mroot/etc/log/shm-cluster-info.tgz
Support Log Requested: false
Support Log Status: Failure in support collection process: switch dump log error

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