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Failed to Install the ONTAP Mediator installation package

Last Updated:

Applies to

  • MetroCluster IP
  • ONTAP 9.9.1
  • ONTAP Mediator 1.6
  • ONTAP Mediator 1.7
  • Red Hat Enterprise Linux release 9.2


Install the ONTAP Mediator installation package getting errors:


[2024-01-09 15:54:10] Can't locate File/ in @INC (you may need to install the File::Copy module) (@INC contains: /usr/local/lib64/perl5/5.32 /usr/local/share/perl5/5.32 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5) at /usr/share/perl5/vendor_perl/ExtUtils/ line 6.

[2024-01-09 15:54:10] BEGIN failed--compilation aborted at /usr/share/perl5/vendor_perl/ExtUtils/ line 6.
[2024-01-09 15:54:10] Compilation failed in require at /usr/share/perl5/vendor_perl/ExtUtils/ line 1059.
[2024-01-09 15:54:10] Checking if your kit is complete...
[2024-01-09 15:54:10] make[2]: *** [Makefile:19: makefile] Error 2
[2024-01-09 15:54:10] make[2]: Leaving directory '/appdata/appuser/ontap-mediator-1.7.0/ontap_mediator.tUBD1P/ontap-mediator-1.7.0/ontap-mediator-1.7.0/dist/scst/scst-3.7.0/scstadmin/scstadmin.sysfs'
[2024-01-09 15:54:10] make[1]: *** [Makefile:79: install] Error 2
[2024-01-09 15:54:10] make[1]: Leaving directory '/appdata/appuser/ontap-mediator-1.7.0/ontap_mediator.tUBD1P/ontap-mediator-1.7.0/ontap-mediator-1.7.0/dist/scst/scst-3.7.0/scstadmin'
[2024-01-09 15:54:10] make: *** [Makefile:199: scstadm_install] Error 2

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