Skip to main content
NetApp Knowledge Base

Brocade failed to check if device is from supported vendor after upgrade to FOS 9.1.x

Views:
398
Visibility:
Public
Votes:
0
Category:
metrocluster
Specialty:
metrocluster
Last Updated:

Applies to

  • Fabric MetroCluster
  • Brocade FC switches upgraded  to 9.1.x
  • Switch monitoring is configured to use SNMPv2.

Issue

The Brocade switch cannot be polled by SNMP

Cluster01::> storage switch show -field switch-status,fw-version,switch-symbolic-name,switch-model,psu-status-list
switch-name          switch-symbolic-name switch-model fw-version switch-status 
-------------------- -------------------- ------------ ---------- ------------- 
Brocade_00.00.00.001 SWITCH01             BrocadeG620  v9.0.1c    error 
Brocade_00.00.00.002 SWITCH02             BrocadeG620  v9.0.1c    error 
Brocade_00.00.00.003 SWITCH03             BrocadeG620  v9.0.1c    error 
Brocade_00.00.00.004 SWITCH04             BrocadeG620  v9.0.1c    error 
SWITCH01             SWITCH01                          v9.1.1b    unknown 
SWITCH02             SWITCH02                          v9.1.1b    unknown 
SWITCH03             SWITCH03                          v9.1.1b    unknown 
SWITCH04             SWITCH04                          v9.1.1b    unknown 
8 entries were displayed.

or added to monitoring after upgrade to FOS 9.1.x when SNMPv2 is used:

Error: command failed: Internal error. Failed to add switch for monitoring on node "node01" in cluster "cluster01".
Reason: Failed to check if device located at "192.168.10.1" is from supported vendor. For further assistance,
contact technical support.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.