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All nodes in Metrocluster report adapterHardwareErrorEMSOnly error for mediator disks

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Applies to

  • ONTAP 9
  • MetroCluster IP
  • Mediator

Issue

  • All nodes in the MetroCluster report adapterHardwareErrorEMSOnly for the mediator disks.

[site1node1: pha_main000: scsi.cmd.adapterHardwareErrorEMSOnly:error]: Disk device 0f.1L0: Adapter detected hardware error: HA status 0x6: cdb 0x28:0000a410:0008. Disk 0f.1 Shelf - Bay - [NETAPP   PHA-DISK         0001] S/N [35XXXXXXXXXXXX33] UID [35XXXXXX:XXXXXX33:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000]
[site1node1: pha_main000: scsi.cmd.adapterHardwareErrorEMSOnly:error]: Disk device 0f.0L0: Adapter detected hardware error: HA status 0x6: cdb 0x2a:0000a5c8:0008. Disk 0f.0 Shelf - Bay - [NETAPP   PHA-DISK         0001] S/N [34XXXXXXXXXXXX34] UID [34XXXXXX:XXXXXX34:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000]

[site1node2: pha_main000: scsi.cmd.adapterHardwareErrorEMSOnly:error]: Disk device 0f.0L0: Adapter detected hardware error: HA status 0x6: cdb 0x28:00000008:0008. Disk 0f.0 Shelf - Bay - [NETAPP   PHA-DISK         0001] S/N [34XXXXXXXXXXXX34] UID [34XXXXXX:XXXXXX34:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000]
[site1node2: pha_main000: scsi.cmd.adapterHardwareErrorEMSOnly:error]: Disk device 0f.1L0: Adapter detected hardware error: HA status 0x6: cdb 0x2a:00000008:0008. Disk 0f.1 Shelf - Bay - [NETAPP   PHA-DISK         0001] S/N [35XXXXXXXXXXXX33] UID [35XXXXXX:XXXXXX33:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000]

[site2node1: pha_main000: scsi.cmd.adapterHardwareErrorEMSOnly:error]: Disk device 0f.3L0: Adapter detected hardware error: HA status 0x6: cdb 0x28:0000a410:0008. Disk 0f.3 Shelf - Bay - [NETAPP   PHA-DISK         0001] S/N [37XXXXXXXXXXXX64] UID [37XXXXXX:XXXXXX64:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000]
[site2node1: pha_main000: scsi.cmd.adapterHardwareErrorEMSOnly:error]: Disk device 0f.2L0: Adapter detected hardware error: HA status 0x6: cdb 0x2a:0000a5c8:0008. Disk 0f.2 Shelf - Bay - [NETAPP   PHA-DISK         0001] S/N [36XXXXXXXXXXXX61] UID [36XXXXXX:XXXXXX61:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000]

[site2node2: pha_main000: scsi.cmd.adapterHardwareErrorEMSOnly:error]: Disk device 0f.3L0: Adapter detected hardware error: HA status 0x6: cdb 0x2a:0000a5c0:0008. Disk 0f.3 Shelf - Bay - [NETAPP   PHA-DISK         0001] S/N [37XXXXXXXXXXXX64] UID [37XXXXXX:XXXXXX64:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000]
[site2node2: pha_main000: scsi.cmd.adapterHardwareErrorEMSOnly:error]: Disk device 0f.2L0: Adapter detected hardware error: HA status 0x6: cdb 0x28:00000008:0008. Disk 0f.2 Shelf - Bay - [NETAPP   PHA-DISK         0001] S/N [36XXXXXXXXXXXX61] UID [36XXXXXX:XXXXXX61:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000

  • The above errors can be seen with the Automatic Unplanned Switchover (AUSO) capability getting disabled and mediator disks reporting unhealthy.

site1node1  ERROR  mcc.config.auso.stDisabled: The state of Automatic Unplanned Switchover capability has been disabled.
site1node1  ERROR  cf.mccip.med.auso.stDisabled: Automatic switchover disabled: Mediator mailbox disk not healthy.

  • These are reported more than once.

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