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ATTO Bridge update error - Completion String: Improper response from the bridge

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Applies to

  • ATTO FibreBridge 7600N
  • Fabric MetroCluster
  • ONTAP 9

Issue

  • ATTO 7600N Bridge upgrade fails with the below error:

::*> storage bridge firmware update -bridge ATTO_2000001234abcdef -uri  http://192.168.132.97/firmware.ZBD
[Job 4988] Job is queued: System bridge firmware update job.

::*> job show 4988 -instance

                      Job ID: 4988
              Owning Vserver: ClusterA
                        Name: System bridge firmware update job name
                 Description: System bridge firmware update job
                    Priority: Medium
                        Node: Node-01
                    Affinity: Cluster
                    Schedule: @now
                  Queue Time: 06/03 07:13:15
                  Start Time: 06/03 07:13:15
                    End Time: 06/03 07:13:17
              Drop-dead Time: -
                  Restarted?: false
                       State: Error
                 Status Code: 0
           Completion String: Improper response from the bridge. Wait a few minutes and try the operation again. If the error persists, contact technical support for assistance.
                    Job Type: SYSTEM_BRIDGE_FIRMWARE
                Job Category: STORAGE_JOBS
                        UUID: 37XXXXX-XXXa-XXX0-XXXf-XXXXea3bXXXX
          Execution Progress: Job error
                   User Name: admin
Restart Is Delayed by Module: -

  • Rebooting the bridge via in-band command works fine, but it does not actually reboot the bridge.

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