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Unable to connect to ONTAP S3 bucket due to network packet drops

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Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP S3
  • ONTAP 9.8 and later
  • Red Hat Open Shift

Issue

  • Unable to setup OCP(Red Hat Open shift) and getting error as below:
conditions:
- lastTransitionTime: "2024-11-11T11:23:13Z"
message: |-
Unable to apply resources: unable to sync storage configuration: RequestError: send request failed
caused by: Head "
http://192.xx.xx.xx/bucket1":
dial tcp 192.xx.xx.xx:80: i/o timeout
reason: Error
  • Ping to ONTAP lif ip from client and vice versa is working.
  • Telnet from client to ONTAP S3 lif ip and name is working for port 443 and 80:
# telnet 192.xx.xx.xx 443                   --> For HTTPs
Trying 192.xx.xx.xx...
Connected to 192.xx.xx.xx.
 
# telnet 192.xx.xx.xx 80                       --> For HTTP
Trying 192.xx.xx.xx...
Connected to 192.xx.xx.xx.

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