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ONTAP S3 object store becomes unavailable due to 'certificate verify failed'

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Category:
ontap-9
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core
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Applies to

  • ONTAP S3
  • ONTAP 9

Issue

  • ONTAP S3 server is unavailable.

Thu Aug 11 12:51:15 -0400 [cluster1-01: OscLowPriThreadPool: object.store.unavailable:EMERGENCY]: Unable to connect to the object store "s3" from node db33b0cc-6790-11e9-8178-00a098fc9d58. Reason: Connection unavailable.

  • VMs are not able to connect to the Cluster.
  • Data servers and application servers unable to connect.
  • No access to files with error: 
    Data can't be read to this file extension
  • EMS shows one of these events:

ktlsd: ktls.failed:notice]: "The TLS connections have failed several times with remote host '123.45.67.89' in IPspace '4294967295', for which the latest reason given is: OpenSSL: error:0A000086:SSL routines::certificate verify failed."

ktlsd: ktls.failed:notice]: "The TLS connections have failed several times with remote host '123.45.67.89' in IPspace '4294967295', for which the latest reason given is: OpenSSL: error:0A000415:SSL routines::sslv3 alert certificate expired."

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