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Windows end users get slow performance in access to Citrix Virtual Apps after the upgrade of Cylance Antivirus

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ontap-9
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nas
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Applies to

  • ONTAP 9
  • CIFS
  • Citrix Virtual Apps
  • Cylance Antivirus 1560

Issue

  • After the upgrade of Cylance Antivirus on Citrix Terminal Servers, end-users get slow performance while accessing to Citrix Virtual apps
  • Sometimes, it fails to access Citrix Virtual apps
  • Citrix terminal servers are using CIFS shares for Citrix end-users profiles

 

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