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Windows 11 client's unable access cifs shares with FQDN, error "access is denied" although its accessible via ip

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Category:
ontap-9
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nas
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Applies to

  • ONTAP 9
  • Kerberos
  • CIFS/SMB

Issue

  • Windows 11 clients are Not able to access cifs share using FQDN, it pops up for credentials and then getting error as "access is denied". Below is error screenshot:

clipboard_eac7b48aa71b53117111a657a1ea2b45f.png

  • When try to access the same share at the same time using lif ip address, it is accessible with no issues.
  • Windows 11 clients 

 

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