Vscan showing disconnected with no disconnection reason when CIFS is down
Applies to
- ONTAP 9
- CIFS
- Vscan
Issue
- Vscan shows disconnected:
cluster::> vserver vscan connection-status show-not-connected -vserver vs1 -instance
Node: node1
Vserver: vs1
Server: 10.1.1.1
Server Status: disconnected
Server Disconnect Reason: -
Time When Vscan Server Was Disconnected: -
Server Type: primary
- AVshim log shows below error:
05/15/23-15:06:31.338Z [Pipe: av1.naslab.local] lastStatsSkipTime timeout. Closing pipe...
05/15/23-15:06:48.531Z [Pipe: av1.naslab.local, vs1vs][r] CreateNamedPipe failed with 53. closingQ: [0]
- Vscan configuration from Ontap and AV server side is correct.
- Tried restarting AV server but issue still persists.
- CIFS server is brought down and since then the Vscan shows disconnected.
cluster::> cifs show
Server Status Domain/Workgroup Authentication
Vserver Name Admin Name Style
----------- --------------- --------- ---------------- --------------
vs1 vs1 down NASLAB domain
000000x6.0xcxc0e 0xcxxc08 Sun Apr 07 2024 00:31:24 +05:30 [kern_audit:info:2622] 8003e8xxxx0357640:80xx3e800003xx44 :: node01:ssh :: 13x.1cc.1xx.1x:57xx7 :: N01:hxx\user :: vserver cifs stop -vserver V1 :: Pending
000000x6.0xcxcx0f 0xcxcx08 Sun Apr 07 2024 00:31:24 +05:30 [kern_audit:info:2622] 8003e8xxxx7640:8003exxx003xxx44 :: node01:ssh :: 13x.1cc.1xx.1x:57xx7 :: N01:hxx\user :: vserver cifs stop -vserver V1 :: Success