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Users were unable access their CIFS shares due to incorrect supported-cipher-suites

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Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9 and later
  • CIFS
  • VSCAN

Issue

  • User were unable to access CIFS shares
  • Re-established connection to CIFS shares by disabling Vscan
  • EMS logs:

Wed Feb 08 20:32:17 +0530 [NETAPP-01: nblade2: ems.engine.suppressed:debug]: Event 'Nblade.vscanNoScannerConn' suppressed 41 times in last 4140146 seconds.

Wed Feb 08 20:32:17 +0530 [NETAPP-01: nblade2: Nblade.vscanNoScannerConn:EMERGENCY]: Vserver "Data_SVM01" has no virus scanner connection.

  • AV connector logs:

Rest API call to 10.69.10.xx using account "sadmin" failed. The Request was aborted: could not create SSL\TLS secure channel.

 

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