Unable to access cluster CLI and GUI with domain credentials
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Applies to
- ONTAP 9 and later
- CIFS
Issue
- Unable to access to the cluster CLI and GUI with domain credentials but able to access with local credentials
- DNS of vserver with which domain tunnel configured is down
::*> security login domain-tunnel show
Tunnel Vserver: vserver1
::*> vserver services name-service dns check -vserver vserver1
Vserver NameServer Status Status Details
------------- --------------- --------------------------------------
vserver1 10.10.xx.123 down Operation timedout.
vserver1 10.10.xx.124 down Operation timedout.
2 entries were displayed.
- CIFS Server is down.
::> vserver cifs check -vserver vserver1 -instance
Vserver: vserver1
Node: node1-01
CIFS NetBIOS Name: VSERVER1
CIFS Server Status: Running
CIFS Server Site:
Domain Controller Name: DC
Domain Controller IP Addr: -_
Connectivity Status: down
Connectivity Status Details: Unable to contact DNS