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Unable to access CIFS shares post 7MTT migration due to incorrect share path

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Category:
ontap-9
Specialty:
nas
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Applies to

  • ONTAP 9
  • CIFS

Issue

  • Users are unable to access CIFS shares after cutover from 7-Mode Transition Tool.
  • When trying to access the shares, users get: Windows cannot access \\xx.xx.xx\x Check the spelling of the spelling of the name otherwise there might be a problem with your network. Try to Identify and resolve network problem, click diagnose.

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  • The same errors is seen when trying to access via IP address or FQDN.
  • The impacted users do have the correct permissions needed.
  • EMS logs:

7/15/2023 23:10:36  NODE-02   ERROR         Nblade.cifsShrConnectFailed: Vserver name: VSERVER_01, Vserver ID: 3, error description: No such object, error code: 2, share name: E&D, Windows user name: NASLA\sb9265, UNIX user name: root, server IP address: 172.28.208.17, client IP address: 10.30.1xx.25x.
7/15/2023 23:05:43  NODE-02   ERROR         Nblade.cifsShrConnectFailed: Vserver name: VSERVER_01, Vserver ID: 3, error description: No such object, error code: 2, share name: E&D, Windows user name: NASLAB\sb9265, UNIX user name: root, server IP address: 172.28.208.17, client IP address: 10.30.1xx.25x

 

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