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Transient netgroup error (7223) during NFS export policy checks

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Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9
  • NIS
  • LDAP
  • Netgroups

Issue

  • User reported an issue where an NFS client was unable to access a volume with read-write permissions using the check-access command in ONTAP.
  • The access check failed due to a transient error related to netgroup resolution in the export policy configuration:

Error: show failed on vserver "<SVM_NAME>" volume "<VOLUME_NAME>" client-ip "<CLIENT_IP>" authentication-method "sys" protocol "nfs3" access-type "read-write": Failed to check exports for Vserver "<SVM_NAME>".
The command returned an error when evaluating an entry in the client match "<NETGROUP_NAME>" for rule at index "<RULE_INDEX>" in export policy "<EXPORT_POLICY_NAME>". Error code: 7223 (export check for netgroup returned a transient error). The problem appears to be in the name service configuration for the client match specified in the rule. Wait for a few seconds, and then try the command again. If this error persists, contact technical support personnel for assistance.

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