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SSH login to cluster using users from CIFS sevrer's trusted domain times out

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Category:
ontap-9
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nas
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Applies to

  • ONTAP 9.10.1 onwards
  • SSH
  • Domain-tunnel Authentication

Issue

  • When a user from CIFS server trusted domain tries to SSH to ONTAP cluster it times out or takes long time to authenticate
NOTE : This SSH login timout issue is not seen for users from same domain as the CIFS server domain.
  • EMS log shows :
cluster-01 ALERT security.invalid.login: Failed to authenticate login attempt to Vserver: cluster, username: <trusted_domain>\<user>, application:  ssh.
cluster-01 ERROR sshd.loginGraceTime.expired: Timeout before password authentication for remote host 10.xx.xx.xx.
  • "cifs domain trust show -vserver <svm>" for the data SVM which is used for domain-tunnel shows trusted domain. Home domain is NASLAB.LOCAL and trusted domain is INDIALAB.LOCAL.

cdot_vsim_9_8::> cifs domain trusts show -vserver vs1
   Node: cdot_vsim_9_8-01
Vserver: vs1
Home Domain                    Trusted Domains
------------------------------ ------------------------------------------------
NASLAB.LOCAL                   INDIA.NASLAB.LOCAL, BLR.NASLAB.LOCAL,
                               INDIALAB.LOCAL, NASLAB.LOCAL

  • Out of 3 DNS server's configured, first 2 DNS servers didn't respond to srv lookup query.
  • ONTAP was not caching the Trusted domain DC's resulting in lots of DNS queries sent to DNS server.

 

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