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Repeated secd crashes after upgrading ONTAP 9, clients unable to connect

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ontap-9
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nas
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Applies to

  • ONTAP 9
  • NFS
  • CIFS

Issue

  • Following an ONTAP upgrade, repeated secd panics are observed
  • The following EMS events may be reported:
    • [Node01: secd: ucore.panicString:error]: 'secd: Received SIGSEGV (Signal 11) at RIP 0x807bbae58 accessing address 0x8 (pid 12291, uid 0, timestamp 1633946180)'
    • [Node01: spmd: spm.secd.process.exit:EMERGENCY]: Security daemon with ID 12291 exited as a result of signal signal 11. The service will attempt to restart.
    • [Node01: secd: secd.cifsAuth.problem:error]: vserver () General CIFS authentication problem. Error: User authentication procedure failed CIFS SMB2 Share mapping - Client Ip = 1.1.1.1 **[ 0] FAILURE: CIFS authentication failed [ 0] 'Vserver' configuration not available
  • The following is seen in secd:
  • [kern_secd:info:99840] [SECD SERVER THREAD] SECD: Configuration not available. Sending systemerr to RPC with proc ID 151 and request ID 0
  • Clients are unable to connect via NFS or CIFS (this may be either intermittent or persistent)

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