Skip to main content
NetApp Knowledge Base

ONTAP not able to fetch group membership for windows user with "cifs: ldap error"

  1. Last updated
  2. Save as PDF
Views:
2,386
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

ONTAP 9

Issue

When we run command to fetch credentials (group membership) for windows user, it fails with below error

CLUSTER::> set -privilege advanced
CLUSTER::*> vserver services access-check authentication show-creds -node node 1 -vserver vs1 -win-name netapp1

Vserver: vs1(internal ID: 11)
Error: Get user credentials procedure failed
[ 2 ms] Using a cached connection to dc1.netapp.com
[ 3] DC translates S-1-5-21-xxxxx-xxxxx-xxxx-xxx to 'NETAPP\netapp1'
[ 12] Successfully connected to ip 10.216.41.xxx, port 88 using TCP
[ 26] Could not get credentials via S4U2Self based on full Windows user name 'netappl@NETAPP.COM'.
Continuing to LDAP.
[ 39] Successfully connected to ip 10.216.41.xxx, port 389 using TCP
[ 50] Could not get credentials via LDAP for Windows user 'netapp1' based on SID 'S-1-5-21-xxxxx-xxxxx-xxxx-xxx'
**[ 50] FAILURE: Could not get credentials for Windows user 'netapp1' or SID 'S-1-5-21-xxxxx-xxxxx-xxxx-xxx'
Error: command failed: Failed to get user credentials. Reason: "cifs: ldap error".

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.