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NFS Share Permission Denied When Accessing via DNS Load Balancer

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Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9
  • NFS/CIFS
  • DNS Load Balancer

Issue

  • Linux servers intermittently receive “Permission denied” errors when accessing NFS shares using a DNS load balancer (FQDN). The error may appear in application logs or during automated job execution.
  • Mounting the NFS share directly to the ONTAP Data LIF IP works without issue.
Client side error message :
[destination directory error. [Permission denied]
ONTAP event logs :
secd.cifsAuth.problem: vserver General CIFS authentication problem. Error: User authentication procedure failed
[3113] FAILURE: Pass-through authentication request failed.
[3215] Unable to find the NetBIOS domain name for Active Directory 'domain_name'
[47] FAILURE: Hostname lookup failed with error: Name does not resolve[481] Could not find Windows SID 'SID'

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