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Mount operation times out due to incorrect IP address assigned on the storage port

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Category:
ontap-9
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NAS
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Applies to

  • ONTAP 9.5
  • NFS

Issue

  • Ping from the client machine to the storage LIF fails despite ICMP being allowed in the network.

[root@localhost ~]# ping 10.216.41.xx
PING 10.216.41.xx (10.216.41.xx) 56(84) bytes of data.
^C
--- 10.216.41.xx ping statistics ---
15 packets transmitted, 0 received, 100% packet loss, time 13999ms

  • Mount operation fails with a timeout on the client machine.

[root@localhost ~]# mount 10.216.41.xx:/vol1 /mnt
mount.nfs: Connection timed out

  • IP addresses from two different networks configured on the same storage port.

cluster1::> network interface show -vserver svm1
            Logical    Status     Network            Current       Current Is
Vserver     Interface  Admin/Oper Address/Mask       Node          Port    Home
----------- ---------- ---------- ------------------ ------------- ------- ----
svm1
            wrong_lif    up/up    10.216.42.xx/24    node1         e0d     true
            lif1         up/up    10.216.41.xx/24    node1         e0d     true
2 entries were displayed.

  • The client machine is in the same network as the wrong LIF.

[root@localhost ~]# ifconfig
ens32: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet 10.216.42.xx  netmask 255.255.255.0  broadcast 10.216.41.255

 

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