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'Lookup of Kerberos realm failed. entry doesn't exist' in System Manager

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Category:
ontap-9
Specialty:
nas
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Applies to

  • ONTAP System Manager
  • NFS Kerberos realm configuration

Issue

  • Kerberos fails to configure on the SVM from System Manager with error:

Lookup of Kerberos realm "_kerberos._tcp.abcbs.net" failed. entry doesn't exist.

  • In the audit logs:

0000002c.01357256 026ca388 Fri Apr 12 2024 13:05:05 -05:00 [kern_audit:info:3472] 8503ea0000266a58 :: NLR1NETAPP:http :: 10.67.7.40:57730 :: NLR1NETAPP:laarnold :: PATCH /api/protocols/nfs/kerberos/interfaces/2ca0954e-e2d6-11ee-9e74-00a098f123fa : ["X-Dot-Client-App: SMv4"] {"spn":"nfs/nasnpnfs4.abcbs.net@_kerberos._tcp.abcbs.net","user":"csphillipsadm","password":***,"enabled":true} :: Error: Lookup of Kerberos realm "_kerberos._tcp.abcbs.net" failed. entry doesn't exist

  • In the mgwd logs:

0000002c.0153c992 02ab6130 Wed Apr 17 2024 07:18:33 -05:00 [kern_mgwd:info:3472] 0x822772900: 8803ea000026edc0: ERR: kerb_interface_rest: modify_kerb_interface:src/tables/rest/kerb_interface_rest.cc:171 Failed to modify kerberos interface for vserver nasnpnfs4:Lookup of Kerberos realm "_kerberos._tcp.abcbs.net" failed. entry doesn't exist

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