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LDAP lookups succeed for some user accounts but fail for others

Last Updated:

Applies to

  • ONTAP 9
  • NFS
  • Delinea/Centrify LDAP


  • When validating user credentials from name services, some users may resolve correctly while others do not
  • This issue can be seen either via the getxxbyyy getpwbyuid or the access-check authentication show-creds commands
  • The schema has been reviewed for correctness to match the LDAP server
  • The existence of all users has been confirmed within the LDAP structure, and the appropriate attributes exist in the correct fields
  • A packet trace reveals that queries for both succeeding and failing users have the same query syntax, but the LDAP server responds to some queries with noSuchObject

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