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Joining the AD domain fails due to a certificate error

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Category:
fas-systems
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nas
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Applies to

  • ONTAP 9
  • Active Directory
  • Certificate

Issue

While trying to join the new AD domain, ONTAP returns the following error.
 
cluster::> cifs server modify -vserver svm1 -cifs-server cifsserver -domain domain.net -ou OU=Servers,OU=_Central,OU=xxxxx,DC=xxxxx,DC=xxxxx,DC=net -status-admin down
 
In order to create an Active Directory machine account for the CIFS server, you
must supply the name and password of a Windows account with sufficient
privileges to add computers to the
"OU=Servers,OU=_Central,OU=xxxxx,DC=xxxxx,DC=xxxxx,DC=net" container within the
"domain.net" domain.
 
Enter the user name: xxxxx@domain.net
 
Enter the password:
 
Error: Machine account creation procedure failed
[  7687] Loaded the preliminary configuration.
[  8109] Successfully connected to ip xxx.xxx.xxx.xxx, port 88 using
TCP
[  9449] Successfully connected to ip xxx.xxx.xxx.xxx, port 636
using TCP
[  9667] Required certificate with CA Siemens Healthineers Core
Services Root CA is not installed
[  9670] Unable to start LDAPS: Can't contact LDAP server
[  9670] Additional info: error:14090086:SSL
routines:ssl3_get_server_certificate:certificate verify
failed
[  9670] Unable to connect to LDAP (Active Directory) service on
deerlmmf01ads.domain.net (Error: Can't contact LDAP
server)
**[  9670] FAILURE: Unable to make a connection (LDAP (Active
**         Directory):domain.net), result: 7642
 
Error: command failed: Failed to create the Active Directory machine account
"cifsserver". Reason: LDAP Error: Cannot contact the LDAP server.
 
Required certificate with CA Siemens Healthineers Core Services Root CA is not installed

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