Skip to main content
NetApp Knowledge Base

Intermittent access to CIFS share issue due to secd.conn.auth.failure event reported during SiteDiscovery

  1. Last updated
  2. Save as PDF
Views:
5,978
Visibility:
Public
Votes:
3
Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9
  • CIFS
  • Active Directory Domain
  • AutoSupport

Issue

  • During the periodic SiteDiscovery process on the ONTAP vserver the LDAP server cannot be reached within the timeout period which causes the following event to be logged frequently:

secd: secd.conn.auth.failure:notice]: Vserver (svm1) could not make a connection over the network to server (ip 192.168.1.2, port 389) via interface 192.168.2.3. Error: Operation timed out (Service: LDAP (Active Directory), Operation: SiteDiscovery).

secd: secd.conn.auth.failure:notice]: Vserver (svm1) could not make a connection over the network to server (ip 10.x.x.x, port 445). Error: Operation timed out ().

  • CIFS shares not accessible when above errors seen in ems logs.
  • Netlogon time out errors also seen in ems:

Wed Sep 27 15:37:15 +0800 [cluster: secd: secd.cifsAuth.problem:error]: vserver (vserver1) General CIFS authentication problem. Error: User authentication procedure failed CIFS SMB2 Share mapping - Client Ip = 10..2.2.2   
[  0 ms] Login attempt by domain user 'domain\user1' using NTLMv2 style security 
**[ 20000] FAILURE: Timed out waiting for a NetLogon connection after 20 seconds   
[ 20000] Unable to make a connection (NetLogon:DOMAIN.COM), result: 7015   
[ 20000] CIFS authentication failed   
[ 20000] Retry requested, but the retry window (7000 ms) has expired; giving up.

  • "Operation timed out" errors are reported in ems when responses from DCs is not received on time, which can lead to CIFS access issues .

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.