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Domain trust is lost, no user mapping is working

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Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9
  • NFS
  • CIFS (SMB)
  • Microsoft Active Directory (AD)

Issue

  • After Ontap Upgrade to 9.8P11 domain trust is lost so no user mapping is working
[secd: secd.nfsAuth.noCifsCred:error]: vserver (vserver) NFS authorization cannot retrieve CIFS credentials.
                                       Error: Get user credentials procedure failed
                                       Determined UNIX id 0 is UNIX user 'root'
                                       UNIX user 'root' mapped to Windows user 'DOMAIN-OLD\<user>'
                                       Using cached 'DOMAIN-OLD\<user>' SID mapping.
                                       Hostname found in Name Service Cache
                                       Entry for host-name: <hostname> not found in any of the available sources
                                       Successfully connected to ip <ldap ip-address>, port 389 using TCP
                                       FAILURE: Cannot determine AD domain name for 'DOMAIN-OLD'
                                       Could not get credentials for Windows user 'DOMAIN-OLD\<user>' or SID '...'

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