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DNS connection issues have occurred due to a secd.dns.server.timed.out error

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192
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Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

ONTAP 9

Issue

  • EMS:
1/31/2025 00:40:05 XXX      ERROR         secd.dns.server.timed.out: DNS server XXX did not respond to vserver = XXX within timeout interval.
1/30/2025 16:38:06 XXX      ERROR         secd.dns.server.timed.out: DNS server XXX did not respond to vserver = XXX within timeout interval.
1/30/2025 16:35:24 XXX      ERROR         secd.unexpectedFailure: Unexpected SecD failure in Vserver "XXX". Details: Error: Validate the Ldap configuration procedure failed
1/27/2025 17:19:45 XXX      ERROR         secd.nfsAuth.noNameMap: vserver (XXX) Cannot map UNIX name to CIFS name. Error: Get user credentials procedure failed
   [ 92978] Mapping an unknown UID to default windows user
   [ 92978] Trying to map user to the default Windows name '-'
   [ 92978] Successfully connected to ip XXX, port 445 using TCP
   [ 92983] Successfully authenticated with DC XXX
   [ 92986] Could not find Windows name '-'
 **[ 92986] FAILURE: Name mapping for UNIX user '3060' failed. Mapped Windows user '-' does not exist
   [ 92986] Retry requested, but the retry window (7000 ms) has expired; giving up.
  • In the packet trace, a "Server failure" is recorded as follows:
91 2025-02-06 13:37:04.041149 1.478589 XXX XXX DNS 88     Standard query response 0x9a21 Server failure URI _kerberos.XXX
92 2025-02-06 13:37:04.041187 0.000038 XXX XXX ICMP 116     Destination unreachable (Port unreachable)

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