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DNS Create and PREFDC add fails with error "Network is unreachable" for DNS servers with IP xx.xx.xx.127

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Category:
ontap-9
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nas
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Applies to

  • ONTAP 9
  • DNS server with IP adress ending in x.x.x.127

Issue

  • DNS Create fails

cluster::> dns create -vserver svm1 -domains naslab.local -name-servers xx.xx.xx.127,xx.xx.xx.190,xx.xx.xx.191
Error: Failed to verify the specified DNS configuration.
       xx.xx.xx.127: Network is unreachable.
       xx.xx.xx.190: Server is reachable.
       xx.xx.xx.191: Server is reachable.
       command failed: Verify that the network configuration is correct and that DNS servers are available. Specify "-skip-config-validation" to skip the configuration validation.

  • DNS Check fails ( If DNS CREATE with -skip-config-validation was already run)

cluster::> dns check -vserver svm1
                              Name Server
Vserver       Name Server     Status       Status Details
------------- --------------- ------------ --------------------------
svm1          xx.xx.xx.127   down         Network is unreachable.
svm1          xx.xx.xx.190   up           Response time (msec): 100
svm1          xx.xx.xx.191   up           Response time (msec): 1
3 entries were displayed.

  • PREFDC add fails 

cluster::*> vserver  cifs domain preferred-dc add -vserver svm1 -domain naslab.local xx.xx.xx.127,xx.xx.xx.190,xx.xx.xx.191
Error: command failed: Invalid domain controller xx.xx.xx.127

  • Cluster Management LIF resides on Node-01

cluster::> net int show -vserver cluster -role cluster-mgmt
            Logical    Status     Network            Current       Current Is
Vserver     Interface  Admin/Oper Address/Mask       Node          Port    Home
----------- ---------- ---------- ------------------ ------------- ------- ----
cluster
            cluster_mgmt up/up    10.xx.xx.35/24     node-01 e0a    true

  • SVM CIFS data LIF resides on Node-02

cluster::> net int show -vserver svm1
            Logical    Status     Network            Current       Current Is
Vserver     Interface  Admin/Oper Address/Mask       Node          Port    Home
----------- ---------- ---------- ------------------ ------------- ------- ----
svm1
            lif1         up/up    10.61.83.34/24     node-02 e0a    true

  • SSH to cluster was done via Cluster Management LIF 

cluster::> node run local hostname
node-01

Note: This issue is not seen when running the dns create or prefdc add when logged in to cluster using Node-02 MGMT LIF. 

 

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