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Creating CIFS Vserver fails with the message "Error: Machine account creation procedure failed" due to unreachable DNS on ONTAP 9

Last Updated:

Applies to

  • CIFS
  • ONTAP 9
  • Data ONTAP 8


Creating CIFS Vserver fails with the message Error: Machine account creation procedure failed due to unreachable DNS. 


Error: Machine account creation procedure failed
Trying to create machine account "svm" in "domain" for vserver "svm"
Hostname found in Name Service cache
Found 4 domain controllers through DNS
Successfully connected to ip xx.xx.xx.xx, port 389 using TCP
Failed to connect to xx.xx.xx.xx for DNS via Source Address xx.xx.xx.xx: Operation timed out
Unable to contact DNS to discover domain controllers


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