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Could not get agent details error preventing XCP File Analytics dashboard access

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Category:
ontap-9
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nas
Last Updated:

Applies to

  • XCP 1.9.4
  • XCP NFS File Analytics
  • RHEL 8.8

Issue

Unable to open XCP File Analytics dashboard on RHEL 8.8 with below error:
 
Could not get agent details for 10.x.x.x. Check if XCP service is running on the NFS Agent. Refer the XCP File Analytics documentation on how to run XCP service on NFS Agent.

 

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