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Commvault backup application is slow due to file locking conflicts

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Category:
ontap-9
Specialty:
nas
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Applies to

  • ONTAP 9
  • CommVault O365 Backup

Issue

  • Backup application experiences hanging behavior and extreme slowness when leveraging multiple agents against the NetApp shares, but not against a separate Windows File Server.
  • Some of the application agents will fail to start resulting the application side error below when attempting to initialize.
    • 9048  2a90  07/03 08:04:26 7330205ExAgentCoordinator::OnIdle_Starting() - All Agents have initialized, Number of Agents ready [15], Agents failed to start [10]

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