Skip to main content
NetApp Knowledge Base

CIFS/NFS inaccessible due to offlined aggrs and LS mirrors on the SVM root volume

  1. Last updated
  2. Save as PDF
Views:
449
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9
  • CIFS
  • NFS
  • Load Sharing Mirrors

Issue

  • After one or more aggregates have been offlined, clients can no longer access CIFS shares
  • The following error is present in EMS:

    Mon Mar 28 16:40:32 -0400 [node: kernel: Nblade_CifsOperationTimedOut_1:error]: params: {'remoteBladeID': '00000000-0000-0000-0000-000000000000', 'cmdRestartCnt': '3200', 'vserverId': '3', 'commandName': 'SMB2_COM_TREE_CONNECT', 'isQosEnabled': 'QoS_disabled', 'lastSpinNpError': 'SPINNP_NO_FO_ERROR', 'localIpAddress': '1.2.3.4', 'lastCsmError': 'CSM_OK', 'clientIpAddress': '5.6.7.8', 'suspensionCnt': '4001', 'dsId': '0'}
     
  • Windows clients report the following error:

    Error trying to access share:
    Share is not accessible. You might not have permissions to use this network resource. Contact the administrator of server to find out if you have access permissions.
    An internal error occurred.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.