Skip to main content
NetApp Knowledge Base

APD error messages observed on VMware due to network congestion

Views:
128
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • Ontap 9
  • NFS
  • Cisco network switch

Issue

  • NFS APD issues observed on VMware ESXi.
  • In vmkernel log we see error messages as below. 

Lost connection to server 1xx.2x.xc.xx mount point
Restored connection to server 1xx.2x.xc.xx

  • Every one hour datastores are disconnecting.
  • When disconnect happens, VM goes into hung state.
  • MTU on ESXi hosts is set to 1500.
  • The NFS.MaxQueueDepth parameter was adjusted to 128, but even after rebooting the hosts, the issue persisted.
  • APD messages are received when VM is running and storage vmotion is happening.
  • Captured simultaneous packet traces and observed network congestion in the path between the two endpoints on certain ports or trunk links
  • Performance archives are analyzed to see if there is any latency, but no latency was observed on affected volumes.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.