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Error: win32_create took 26 (> 15) secs, reported on GFC core logs

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92
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
Perf
Last Updated:

Applies to

  • ONTAP 9
  • CVO
  • Azure Cloud
  • GFC

Issue

  • There is an error reported in GFC core logs:

(Tue Nov  8 07:30:35 2022)WarningOperation win32_create took 26 (> 15) secs, start 1667863809, end 1667863835, handle 0000000000000000, path \\?\UNC\10.x.x.x\vol_share\abc\123\client\01\xyz.jpg. This can cause slow performance and unexpected reboots/BSODS on this core. Slow operations are caused by backend file server slowness or issues in the core/file-server network. Please check the data center network, backend file servers and local storage subsystems for the affected path(s).
 

  • Around the same time users reported slowness in their environment.

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