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Weekly Performance Data AutoSupport is missing the cm-stats-hourly.gz attachment because it is too large

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data-ontap-8
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core
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Applies to

Data ONTAP 8.0.x

Issue

Check Active IQ if this impacts your systems

  • Users cannot view performance-related information about their systems in the Active IQ portal.
    • It also impacts NetApp Support's ability to maintain a consistent performance history of a user's system while performing a customer case triage.
  • An error message similar to the one below is seen in the /etc/log/mlog/notifyd.previous.* log files:
    • Sun Dec 04 2011 00:00:11 -04:00 [kern_notifyd:info:1732] asup[1732:153] attach_file_2_email: File (/mroot/etc/log/.cm_stats_hourly_done.gz) being dropped since it's required base64 size (17424831) is larger that the remaining size(10410760)

 

 

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