Skip to main content
NetApp Knowledge Base

Virtual Machines go offline with All Path Down error due to high CRC errors

  1. Last updated
  2. Save as PDF
Views:
266
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9
  • VMware ESXi

Issue

  • VMware logs indicate VMs goes offline with datastore entering APD (All Paths Down):

2022-11-26T06:54:46.052Z cpu84:2098519)WARNING: NFS: 338: Lost connection to the server vmfilerXX mount point /vol/vol1, mounted as XXXXXXXX-XXXXXXXX-XXXX-XXXXXXXXXXXX ("XXXXX")
2022-11-26T06:54:46.052Z cpu84:2098519)StorageApdHandler: 1191: APD start for 0x431eXXXXX3f0 [11XXXX90-4fXXXXf5]
2022-11-26T06:54:46.052Z cpu27:2097742)StorageApdHandler: 408: APD start event for 0x431eXXXXXf0 [11XXXX90-4fXXXXf5]

  • Volume latency changes are reported:

2022-11-26T06:21:50.842Z cpu22:2098518)WARNING: NFS: 5015: NFS volume vol1 performance has deteriorated. I/O latency increased from average value of 6511(us) to 6905036(us).
2022-11-26T06:21:50.844Z cpu8:2098518)NFS: 4971: NFS volume vol1 performance has improved. I/O latency reduced from 6905036(us) to 1364914(us).

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.